How Long Does Shipping Take?
Normally Fire Crafted can mail products to customers within 5-7 business days. Mailing is at the customers expense.
How Can I Return a Product?
Simply mail the product back to Fire Crafted within 90 days of purchase, please fill out this form explaining the manufacturing issue.
How long do I have to return an item?
Custom products are guaranteed for 90 days, however, you can always contact Fire Crafted with manufacturing concerns and we will make every attempt to resolve issues to the customers satisfaction.
Will My Product Look Exactly Like the Picture?
Variations are possible due to variations in material we use at the time. Color, texture, and age of the material we have on hand at time of manufacturing varies and impacts the product look. Each item manufactured has its own uniqueness.
